Refund Policy

Digital Products

Due to the instant-download nature of our digital invitation templates, all sales of digital products are final. Once a digital file has been downloaded or delivered, we are unable to offer refunds or exchanges. Please review product previews and descriptions carefully before purchasing.

If you experience a technical issue accessing or downloading your file, please contact us and we will work to resolve the issue promptly.

Physical Products

We want you to love your order. If you are not satisfied with a physical item — including apparel, caps, drinkware, supplements, notebooks, or books — please contact us within 14 days of delivery to initiate a return or exchange.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Items that have been used, washed, or damaged after delivery are not eligible for return.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method.

Damaged or Incorrect Orders

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We will make it right.

How to Start a Return

To initiate a return or report an issue, please contact us through our website or email. Include your order number and a brief description of the issue.